Upgrading from previous Connect versions

Always backup before upgrading

It is recommended that you always backup your existing Connect preferences before upgrading to a new version. This will enable you to revert back to the previous version, in a worst case scenario in which the new version introduces issues with your existing production processes. Whilst the probability of such a worst case scenario is remote, it cannot hurt to take some simple precautions, just in case.

For instructions on how to do so, please see Backup existing Connect version.

Users of Connect prior to 2019.1

Users of Connect 1.0 should see Users of Connect 1.0 first.

Users of Connect 1.1 should see Users of Connect 1.1 first.

Users of all other Connect versions prior to 2019.1 should note that Update Client 1.2.40 is a prerequisite for both OL Connect 2019.1 and Connect Workflow 2019.1 installations. Only Update Client 1.2.40 has the capacity to upgrade the OL Connect license to the newer format that is required by the installers of those products.

If you do not have Update Client version 1.2.40 installed already, then the next time you run your Update Client it will show that there is an update available of itself to Version 1.2.40 (or later).

Simply click on the “Install” icon to initiate the upgrade.
For further details on how to upgrade the Update Client and update your Connect License see the Update Client 1.2.40 Upgrade Guide (https://help.objectiflune.com/en/archive/Update_Client_1.2.40-Upgrade_Guide.pdf).

Note that an erroneous or incomplete uninstall before a reinstall or upgrade to a newer version of OL Connect may cause issues (see Product or engine exits within a second of starting in Connect's Knowledge Base).

Users of Connect 1.1

In order for users of PlanetPress Connect 1.1 to upgrade to any later version through the Update Manager it is necessary to install a later version (1.1.8 or later) of the Objectif Lune Update Client.

If you do not have such a version installed already, the next time you run your Update Client it will show that there is an update available of itself to Version 1.1.8 (or later).

Simply click on the download button in the dialog to install the new version of the Update Client. Note that it is no problem to run the update while the Client is open. It will automatically update itself.

Once you have done this, PlanetPress Connect2021.2 will become available for download.

Users of Connect 1.0

Users of Connect version 1.0 cannot upgrade directly to Version 2021.2. This is because Connect Version 1.0 is a 32 bit version of Connect.
Users must first upgrade to Version 1.1 and from there upgrade to Version 2021.2

If you are updating manually you must first upgrade to Version 1.1 before installing 2021.2. If you attempt to go directly from Version 1.0 to Version 2021.2 the installation will fail.

Also see Users of Connect 1.1 for extra information about updating from that version.