Upgrading from previous Connect Versions

Users of Connect prior to 2019.1

Users of all Connect versions prior to 2019.1 should note that Update Client 1.2.40 is a prerequisite for both OL Connect 2019.1 and Connect Workflow 2019.1 installations. Only Update Client 1.2.40 has the capacity to upgrade the OL Connect license to the newer format that is required by the installers of those products.

If you do not have Update Client version 1.2.40 installed already, then the next time you run your Update Client it will show that there is an update available of itself to Version 1.2.40 (or later).

Simply click on the “Install” icon to initiate the upgrade.
For further details on how to upgrade the Update Client and update your Connect License see the Update Client 1.2.40 Upgrade Guide.

Note that an erroneous or incomplete uninstall before a reinstall or upgrade to a newer version of OL Connect may cause issues (see Product or engine exits within a second of starting in Connect's Knowledge Base).